Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

GenuWell uses cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your experience on our site
• Ensure the website functions properly

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.

4. Cookie Consent Mode v2 Implementation

We have implemented Google's Consent Mode v2 to respect your privacy choices regarding cookies and data collection. This ensures compliance with UK and EU data protection regulations.

Consent States

When you interact with our cookie banner, the following consent states are set:

• analytics_storage: Controls whether analytics cookies can be used
• ad_storage: Controls whether advertising cookies can be used
• functionality_storage: Controls whether functional cookies can be used
• personalization_storage: Controls whether personalisation cookies can be used

5. Managing Your Cookie Preferences

You can control cookies in several ways:

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or decline non-essential cookies. Your choice will be remembered for future visits.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

6. Third-Party Cookies

We may use third-party service providers who may set cookies on your device when you visit our website. These cookies are used to help provide their services and understand how those services are being used.

7. Cookie Duration

Cookies may be temporary or persistent:

• Session cookies: These are temporary and deleted when you close your browser
• Persistent cookies: These remain on your device for a set period or until manually deleted

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page regularly for updates.

9. Your Rights

Under UK and EU data protection law, you have the right to:

• Access information about the cookies we use
• Withdraw consent for non-essential cookies at any time
• Lodge a complaint with a supervisory authority

10. Contact Us

If you have questions about our use of cookies, please contact us:

GenuWell
18 London Road, Croydon CR0 2TA, United Kingdom
Phone: +44 20 3871 6123
Email: [email protected]